Terms and Conditions for 1st Call Glass
Last Updated: July 14, 2025
Welcome to 1st Call Glass, located in Kerrville, TX. By engaging with our services or opting into our SMS communications, you agree to the following Terms and Conditions. Please read them carefully.
1. General Terms
These Terms and Conditions govern the use of services provided by 1st Call Glass, including but not limited to glass repair, replacement, installation, and related services. By scheduling or receiving services from 1st Call Glass, you agree to comply with these terms.
2. SMS Terms of Service
By opting into SMS communications through our website, web forms, or other mediums, you agree to receive SMS messages from 1st Call Glass, located at 124 Blueridge Ste304, Kerrville, TX 78028. These messages may include, but are not limited to:
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Appointment reminders for glass repair or installation services
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Order confirmations and updates
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Delivery notifications for glass products
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Account notifications, such as billing or service updates
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Promotional offers related to our services
Messaging Frequency: Message frequency may vary depending on your interactions with 1st Call Glass.
Costs: Message and data rates may apply, as determined by your mobile carrier.
Opt-Out: To stop receiving SMS messages at any time, reply STOP to any message. You will receive a confirmation message to verify your opt-out.
Assistance: For help, reply HELP to any message or contact us at 1stcallglass@gmail.com. You may also visit our website at https://1stcallglass.com for additional support.
Privacy Policy: For information on how we handle your data, please review our Privacy Policy at https://1stcallglass.com/sms-privacy-policy/
Terms of Service: For the full terms governing our services, please visit https://1stcallglass.com/terms-of-service
3. Services and Payments
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Service Scope: 1st Call Glass provides glass repair, replacement, and installation services. All services are subject to availability and may require an on-site assessment for an accurate quote.
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Payments: Payment is due upon completion of services unless otherwise agreed. We accept cash, credit/debit cards. Late payments may incur additional fees.
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Estimates: Any estimates provided are based on initial assessments and may change based on the final scope of work.
4. Cancellations and Refunds
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Cancellations: Appointments can be canceled at any time without any cost. Prepaid materials for canceled jobs will either be sold to recover expenses or provided to the customer if they were purchased.
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Refunds: Refunds for services or deposits are subject to review and approval by 1st Call Glass. Custom-ordered materials are non-refundable.
5. Liability and Warranties
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Limited Liability: 1st Call Glass is not liable for damages caused by improper use of installed products or unforeseen circumstances beyond our control, such as natural disasters.
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Warranties: We provide limited warranties on materials and workmanship, details of which will be provided at the time of service. Warranties are void if products are misused or altered.
6. Governing Law
These Terms and Conditions are governed by the laws of the State of Texas. Any disputes will be resolved in the courts of Kerr County, TX.
7. Contact Information
For questions or concerns regarding these Terms and Conditions or our services, please contact us:
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Email: 1stcallglass@gmail.com
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Address: 124 Blueridge Ste304, Kerrville, TX 78028
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Website: https://1stcallglass.com
By engaging with 1st Call Glass, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
